If you request an exchange, as the item was received faulty, then this is normally processed within one working week. If you pay for your orders using a credit or debit card, then we will contact you for payment. A new order will then be raised for the new product. If you are returning an item within 30 days and would like an exchange, then please be aware that a credit will be raised on the returned item. If you request a refund, this will be normally processed within one working week. If you are returning an item due to a fault of ours, we will always refund postage charges but would ask that we choose the postage method. If the prepaid postage option is used and the return is over 30 days, we will deduct the cost from your refund. We will only refund return postage for goods not required if returned in less than 30 days. Goods accepted for return will be credited at the price on the date of invoice. For special order items, such as bespoke cut bullion, please see below. Returned goods will be credited if returned in their original condition, and with a completed Returns Form. Goods up to 10kg and £101 - £500 in value (PDF) Goods up to 3kg and under £100 in value (PDF)
Please return any products to: The Returns Department, Cookson Precious Metals, 59 - 83 Vittoria Street, Birmingham, B1 3NZ. What we recommend you to do initially when receiving your goods is to check them carefully before using them. Remember to use caution when handling butane gas and always follow the manufacturer's instructions.At Cookson Gold, we are committed to selling high-quality products that we hope you enjoy using and working with, but we also know that for one reason or another there may be a time where you will need to return or exchange something that you have bought from us. By following the steps outlined in this article, you'll be able to refill your lighter safely and efficiently. In conclusion, refilling your lighter with a Clipper butane gas refill is a simple process that can save you money and reduce waste. If the flame is too low or too high, adjust the flame adjuster at the bottom of the lighter. Step 5: Test the lighter Once you have waited a few minutes, test the lighter to ensure that it's working correctly. This allows the gas to settle and stabilize in the lighter. Step 4: Wait for a few minutes After filling the lighter, wait for a few minutes before attempting to use it. A good rule of thumb is to fill the lighter until you hear a hissing sound. Make sure not to overfill the lighter as this can cause damage to the lighter and can be a fire hazard. Step 3: Press the nozzle and fill the lighter Press down on the nozzle of the Clipper butane gas refill and fill the lighter with gas. Insert the nozzle of the refill into the refill valve of the lighter. Step 2: Insert the nozzle of the gas refill Once you have bled the lighter, take the Clipper butane gas refill and remove the cap. This will release any remaining gas in the lighter. To do this, hold the lighter upside down and press down on the refill valve with a small screwdriver or similar tool. Step 1: Bleed the lighter Before refilling your lighter, it's essential to bleed out any remaining gas in the lighter. To refill your lighter with a Clipper butane gas refill, you'll need the following items: Refilling the wrong type of lighter can be dangerous and cause damage to the lighter. If you're unsure, check the manufacturer's instructions or consult a professional. In this article, we'll guide you through the steps of refilling your lighter with a Clipper butane gas refill.īefore we begin, it's essential to note that not all lighters are refillable. It not only saves you money but also reduces waste, making it an environmentally-friendly option. Refilling a lighter is an essential skill that every smoker should learn.
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